To find your order’s delivery status:
On lecrafty.com:
- Sign and go to Your Account.
- Go to Orders tab and Click the order to View
- The dispatch status is to the top of your order.
- On Hold means that the payement hasn’t received once the payement is received we will dispatch.
- Shipped: dispatched your order and is on its way to you.
- Delivered: The package has arrived, and you can now leave a review for your order.
You can also see delivery information in the dispatch notification emails for your order. Select Track Order in the email notification to view the status of your delivery. Followed by Tracking Number and Courier Partner web page.
Some international or cross-border packages won’t show tracking once the order leaves the departing country. The tracking status should update when the package arrives in the destination country.
When buying from another country, you may be charged additional fees depending on the import taxes and/or customs duties of your home country. You may need to pay the charges once you receive your order.
Customs fees are placed on physical goods that are imported into a country from another country or territory. These fees are applied to international sales, but never domestic.
As a buyer, you are generally responsible for paying the additional costs such as duties, taxes, and customs clearance fees.
If you need a tax invoice for your purchase. You can directly download from logging in to your le crafty account.
- Go to Lecrafty.com Signin.
- Under Orders Tab you see Invoice button. Once clicked you will get the invoice from downloads.